On stage and in classrooms.

Fouad Jallouli is Acting Executive Director, Forward Delivery at the Government of Alberta, where he leads the delivery practices that turn ministerial priorities into services for more than 5 million Albertans. Over 20+ years he has built design and delivery capability inside complex public-sector and enterprise organizations, and now puts AI to work inside it.

Fouad Jallouli leads delivery practices that turn government strategy into services people actually use, inside organizations where delivery is hard. As Acting Executive Director, Forward Delivery at the Government of Alberta, he leads a multidisciplinary branch across health, social services, education, and shared services portfolios, having built the in-house service design practice within it from about 40 people to more than 100. His career spans public sector, energy, social services, and transportation, more than 20 years building design and delivery capability in places where it didn't exist yet. His approach treats problem framing, delivery, and adoption as one connected system rather than three separate phases. Increasingly that means helping teams put AI to work without cutting corners on quality. He speaks and runs workshops on service design, public-sector transformation, and design leadership.